Refund policy
30-Day Returns
We accept returns within 30 days of delivery. Items must be returned in new, unused condition with original tags attached.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Refund Processing
Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Original shipping fees are non-refundable.
Exchanges
We offer exchanges for eligible items. Please contact us for assistance.
Final Sale Items (Non-Returnable)
- Sale items marked as “Final Sale”
- Swimwear and intimate apparel (for hygiene reasons)
- Items that have been worn, washed, or damaged
Defective or Incorrect Items
If you receive a defective or wrong item, please contact us within 7 days of delivery. We will provide a prepaid return label and issue a full refund or replacement.
Questions?
Contact us at hello@thepinkdesert.com for any return-related questions.